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SyncNow Concepts

This page introduces key concepts and terminology you'll encounter throughout the SyncNow documentation. Understanding these terms will help you navigate and utilize SyncNow more effectively.


TermMeaning
Sync RunOne complete synchronization cycle for a sync process.
Sync ProcessA set of synchronization rules, entity types, entity fields, and link mappings.
System ConnectorThe configuration (URL and credentials) for an instance of a work system (e.g., Azure DevOps, Jira Software, ServiceNow, etc.).
Global MappingA reusable set of synchronization rules, entity types, entity fields, and link mappings that can be shared across multiple sync processes.
DevOps Gate ProcessA process that defines how to enrich or link work system entities or code, often triggered by external systems (e.g., CI/CD tools).

Tip:
Refer back to this page whenever you encounter unfamiliar terms in the documentation.